What is The Kids Rule?
The Kids Rule is a giant wooden ‘ruler’ designed to hang on the wall to measure the growth of your family.
How long will my Kids Rule order take?
We like to give a guide of up to 2 weeks from order/payment date to dispatch date but it is often sooner depending on how busy we are & whether your order is personalised or not. If you have a deadline date please tell us and we will do our best.
Why do the measurements not start from zero?
Nearly all of us have skirting boards so the ruler has been designed to fit to the wall and start just above a 15cm skirting board. If you don’t have skirting boards or yours are different please let us know and we can alter your Kids Rule.
What is The Kids Rule made of?
For our Original Kids Rule we source the highest grade Scandanavian Rosewood – this is a soft wood which has been kiln dried. Our Premium Kids Rules are made from hardwoods – American Black Walnut & American White Oak.
How tough is it?
Once we have stained and stenciled your Kids Rule it is varnished with a very tough varnish so should easily withstand family life.
Can it be hung outside?
The Kids Rule is not varnished with a product designed for external use. If you would like an external varnish to make it tougher when it meets the external elements please get in touch but bear in mind that with time it will take on a worn and weathered appearance and cracks and warping could occur.
Is it easy to hang?
Yes, you just need a tape measure and the appropriate screw for your wall. We have a simple sawtooth hanger attached to the back and a sticker telling you how to measure up from the ground to get it right. It is your responsibility to ensure you have hung your Kids Rule safely with suitable hardware for the surface it is being attached to – for high traffic areas or for people with very young children you may want to consider attaching it at the base too.
How high does the Kids Rule stretch to?
The Kids Rule reaches the heady heights of 6 foot 6. If you are all supertall and would like it higher please let us know, we can either adjust it so it hangs a little higher or we can make you an extra long one (additional charges apply).
Can you make me a Kids Rule in a different colour or with a different text colour?
Yes, we offer a totally bespoke service – please call us for a chat if you would like something a little different.
Why isn’t my payment going through?
Sometimes as with all websites and shopping carts there can be problems with browsers and connections. If you have a problem at the pay point and it doesn’t go through, email us straight away and we can send a manual invoice and everything will work perfectly. The invoice will still take the same cards or Paypal. Please let us know if there are any problems at any point as this makes our service better for the future. If you don’t receive a confirmation email then your order has probably not gone through.
Do you send to other countries?
We offer free postage by courier for The Kids Rule to those of you in Mainland UK. We can send anywhere in the world but it is a heavy item and many companies have hefty charges for something so long. Please get in touch if you would like a quote.
What is your Policy On Returns?
We hope that you are lovestruck with your items but if this is not the case please refer to our Returns Policy as set out in our Terms & Conditions .
What About Gifts?
If your items is a gift please let us know so that we do not include an invoice in the parcel. We can provide hand written gift notes and gift vouchers too.
Can I add an extra item to my order?
If you wish to add an item to an already which has been placed we can do this as long as it has not already been packed. Please phone us to check before making a new order online.
Can I chose a different billing and delivery address?
Yes, this is possible when you are ‘checking out’ on the website.
Do your prices include VAT and what happens if VAT charges do not apply?
All prices are quotes in GBP (Great British Pounds Sterling) and we take payment in GBP. The price includes VAT (Value Added Tax). If you live in the Channel Islands, Switzerland or outside the EU and your order is being sent there your order will be zero rated for tax so you will automatically not pay tax.